Carrabbas Reviews

My husband and I visited the [GEOGRAPHIC_DATA], [GEOGRAPHIC_DATA] location, Saturday, May 23, 2026 around 3pm. We placed our order.

Our salads arrived, and before we could eat half, the meal arrived. I said, what, already, the server had us move the salad so he could set the plates down, offer cheese and walked away. So in order to eat the food while it was hot, we did not finish the salads. About 1/3 of the way thru the meal, the waitress came by, asked how if everything was ok, and I said I have a complaint about the food arriving before our salads were finished.

She says I can take your dishes is and put them under the heater. Really. It's getting to the point eating out is not affordable but after our experience yesterday, I am not sure we will be coming back to [GEOGRAPHIC_DATA].

We have always enjoyed a treat, but I can go to our local little Italy and get the same type of meal or better. For a $50 meal, it was disappointing.

First-time consumer at the franchise and decided to visit on 04/06/25 at the 7890 W Irlo Bronson Memorial Hwy, Kissimmee, FL location. The greeters were fine, but the waiter gave a very minimalistic experience.

The food was okay, but it wasn't the experience that everyone raved about. After preparing to leave, the waiter left me with a hostile encounter in which he trapped me in my seat demanding a 50% gratuity stating it is mandatory. While I didn't have an issue paying my bill or tipping, the demand and mandatory gratuity caught me off guard while he started a very demanding confrontation towards me. After finally being given the opportunity to leave, he then shouted, 'Don't come back.' I noticed a few employees outside and decided to ask if one of them was management.

After attempting to speak with the person, the waiter rushed outside to what seemed to be another confrontation.

To avoid any further engagement, I left out of fear. I don't think I would ever return to the franchise if this is what I would have to endure as a dining experience.

I placed an order with the manager to be picked up at 6 PM. Upon arrival, I was told there was no record of an order in my name.

After much discussion, they finally said, 'OK, no problem, it will be ready soon.' We sat in the parking lot for a while, and it did finally come out. The temperature was well into the 90s at this time. We were already hot and tired from working outside all day and went directly to our daughter's house, where we planned to provide dinner for everyone. The chicken Bryan bundle was supposed to feed five.

The pieces of meat were about half the size of a deck of cards—much less than what four hungry adults were expecting. Also, the chicken was about room temperature, not even warm, let alone hot.

The canola dessert consisted of exactly five pastries smaller than my finger. We are building a house in Merritt Island, so we are new to the area, but based on our experience Saturday, I will not give this restaurant any future business.

Hello I am an employee of carrabbas in willow grove and I just wanted to message you guys regarding my issues with the manager Steven and the restaurant as well! I truly dont think Steve is a professional manager because the way he treats his employees and customers is very unprofessional.

Whenever a problem is being addressed to him, he tends to get angry instead of resolving the issue! I truly think that he is very racist and that he picks on whoever he feels like picking on! The only thing he is worried about more than his employees and customers is himself and his money!

That restaurant is also very disgusting there is always mice running around the restaurant, whenever customers see a mice, the manager always gives the customers there food for free! I just dont think he is a professional manager!

Today I went in for a job interview at 1:15, having been made aware that if I was not able to get interviewed, I would be told in advance. With no indication that it was canceled or no longer available, I went to the store location, as directed, and was told there was no one available to do it.

I was then told to come tomorrow at 3:00 p.m.

In my opinion, this is highly unprofessional and a bad representation of the Bloomin' Brand company. I will not be going for the interview tomorrow at this location.

While I understand that life happens, a courtesy text or email would have been appreciated. If this is the work environment I would be subjected to, I'd rather not work there.