Carrabbas Reviews and Complaints
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2
Issues
resolved
234
Total
reviews
$5.7K
Claimed
losses
$151
Avg
loss
17.2K
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views
What was your experience with Carrabbas?
Customers don't like
- Poor customer service
- Value for price
- Service
Customers like
- I use to like carrabbas
- Food
- I had grilled chicken it was very good
As soon as I found out the restaurant was there I’ve been a constant customer. Always ordering spaghetti & the 1st 3 orders I got 3 meatballs with my spaghetti, now it’s been changed to 2 meatballs. In addition I’ve been there a total of eight times to pick up food I...
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I had an issue with Ryan Waters the manager in Columbia, SC. He was rude and completely unprofessional and I will never visit that location again as long as he is employed there. The issue was the "corkage" fee of $15 which has never been enforced at any location I...
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I had reserved a table for 10 people for my son's high school graduation on May 20, 2018. We arrived to Carrabbas on 4th St, St. Petersburg, only to find out the restaurant had a fire 3-4 hours earlier and closed for the day. We did not receive a call, or help to find...
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I didn't like
- Lack of empathy
- Screw the customer
- Poor mission statement
When we were seated one of the chairs had a german cockroach walking around on it also we could smell a hint of roach droppings in the air. We were so disgusted by it we almost walked out but we stayed because we havnt had a carrabbas in the state we just relocated...
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Carrabbas - Waited while people were seated out of order
Waited more than 25minutes while 4 groups that came in after us were seated. Citing the fact that because we required a table vs booth there was no server in that area. Last trip here
Today my husband, daughter, and I went to have dinner. It all started with the mozzarella cheese being burnt to a crisp to having to send it back, then the lentil soup was cold which we opted to ask to take home so that we could reheat and actually eat at a decent...
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When I walked through the doors at the Johnson City TN restaurant I was hit with the strong odor of smoke. Also felt sticky like muggy. I got so sick from the atmosphere I had to leave getting my food to go. At home finally feeling ok now I'm out of the heat and smoke....
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Carrabbas - Roaches
We have pictures of the dicussing event what bothers that the employees were laughing calling them visitors very rude
Carrabbas - Order delivered to another address
Order delivered to wrong address spoke with manager he acted like wasnt a big deal and just offered a new meal this was my husband birthday we have been waiting for two hours now there should be some compensation other than to wait and wait for another meal while strangers enjoy a meal on us.
Similar to Carrabbas
Prices went up and the quality went way down. Ordered the Chicken Parmesian. It was horribly dry and hardly any cheese. It just sucked the whole meal. I am done with that fast food join! Soup was diluted and the salad was a joke for an Italian restaurant. I wanted just...
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Product
I didn't like
- High prices for puur quality dining
- Value for price
I pay the corkage fee. So does everyone else. Why do you get an exception??