385 Carrabbas Reviews and Complaints @ Pissed Consumer

Carrabbas Reviews

Most helpful review

New Reviewer

Kirk A Jul 30, 2020

Customer Complaint

1.8

Kirk Albritton 7/30/2020 Carrabbas Complaint Department 2202 North West Shore Boulevard 5th Floor Tampa, FL 33607-**** Dear Carrabbas, On Sunday, June 28, 2020, we ordered Carrabbas for dinner. All went fine until we received our order. The order consisted of (1)...

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3 comments

PissedConsumer1910795 Aug 14, 2020 #1910795

How embarrassing for you that your guests heard you try to use free gift cards. What a host! The food should have been ordered before your guests arrived.

1 0

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#2088992

Loss

$40

Preferred solution

Let the company propose a solution

New Reviewer

Angellina Bsy Jul 22, 2021

Sucks

Waiting forever and foods were cold my order should have been done at 543 management said curbside girl called in I ask did she cook only think he said is Im sorry. Love eating there but never again

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#2705195

Loss

$136

Preferred solution

Better service and a manager that cares. North myrtle beach

New Reviewer

Ronald W Mhh Jul 20, 2021

DISAPPOINTING FOOD

WE HAVE BEEN SOLID CUSTOMERS SINCE MOVING TO THE VALLEY YEARS AGO AND HAVE ALWAYS ENJOYED THEIR FOOD. LAST NIGHT WE WENT OUT FOR THE FIRST TIME SINCE COVID. i AM 87 AND MY WIFE WHO HAD COVID IS 85. WE WERE READY FOR SOME GREAT ITALIAN FOOD. WE BOTH ORDERED THE VEAL SCALLOPINNII AND IT WAS TOUGH AND I MEAN REALLY TOUGH. THE WAITER SAID HE WAS SORRY AND GAVE US A DISH OF ICE CREAM. WE ASKED TO SEE AND TALK TALK TO THE MANAGER. SHE FINALLY DID COME OVER AND WAS TOLD ABOUT THE MEAL. SHE NODDED HER HEAD SEVERAL TIMES AND THEN LEFT US........NEVER TO RETURN. IT WAS A SUPER WASTE OF TIME AND MONEY. WE COULD HAVE SPENT THE $88.00 ELSEWHERE WHERE IT WOULD HAVE BEEN APPRECIATED. AND SHE CAME O

User's recommendation: BE CAREFULL.

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#2699364

Loss

$88

Preferred solution

Let the company propose a solution

PissedConsumer2692747 of Arlington, VA Jul 18, 2021

Dine rewards points

3.7

On 7/12/21 ordered carryout meal, Ticket 0074; 6:27 pm from Carrabba's in Baltimore, Md, told girl I wanted Dine Rewards point added and gave her my number. My check was $21.51. She said she would do same. It was not done. I called store this afternoon, folks very rude, hung up on me twice, then told to call 1-800 number and they didn't know what that number was. I eat here often and just like doing the Dine Rewards points here and at Outback. Thanks. Nancy Trueheart

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#2692747

Location

Arlington, Virginia

PissedConsumer2691248 of Greensboro, NC Jul 17, 2021

2 times wrongful termination

I first started working for this company February 2, 2020..... I was wrongfully terminated the day after Christmas 12/26/2020... on 12/24/2020 I was on break and got robbed at gun point in the parking lot for $50 at the Myrtle Beach Store on 69th North Kings Hwy. It...

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1 comment

PissedConsumer2036084 Jul 17, 2021 #2036084

Restaurants are begging for workers right now. You can easily get another restaurant job far quicker than this Carrabbas can find a replacement worker.

2 0

#2691248

Location

Myrtle Beach, South Carolina

New Reviewer

Kimberly B Avj Jun 18, 2021

Charged Too Much

My friend and I both ordered Spaghetti Pomodoro. I requested an extra side order of (3) meatballs. I was charged $4.00 for the side order And An Additional $2.50 + $2.50 for extra meatballs on our plates we didn't request and didn't get. So, $5.00 for Nothing.

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#2618286

Location

Deerfield, Ohio

Product

Carrabbas Spaghetti With Meat Sauce Pasta

Pros

Good bread

Cons

Tables were dirty

Loss

Preferred solution

Let the company propose a solution

New Reviewer

Deez nutz of Richmond, VA Jun 10, 2021

Upset employee

I was hired in the to go at the carrabbas on Midlothian Tnpk in midlothian va. I only worked a week and two days and I was told at the last minute about a 70 question menu test. Then I come to work during training and Im by myself nobody wanted to help. I walked out...

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23 comments

PissedConsumer2024908 Jun 18, 2021 #2024908

Tldr; Childish employee that couldn't do the job walks out after a week and spreads lies about employees parents being pedophiles. Now she has changed her name to match how smart she is.

0 0

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#2601512

Location

Midlothian, Virginia

Preferred solution

Let the company propose a solution

New Reviewer

Helen R Ubj Jun 05, 2021

Unhappy with service.

2.2

Arrived at 7:20 pm at Carrabbas in Ocala on highway 200 . 1 1/2 hrs to be seated , another 15 minutes to get a server another 20 minutes for the drinks, 15 minutes for the salad and didnt get our meal until 9:30.The staff was in walking around in confusion, there was no organization given by the female manager that was in charge, she was worse than the servers. There were enough employees there but nobody to give good directions to run the place. This manager should not be running the place until she is trained better and that goes for the staff. It used to be our favorite

User's recommendation: Will not recommend.

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#2590246

Location

Ocala, Florida

Pros

Service

Preferred solution

Training the staff better to take care of their customers.

PissedConsumer2543576 of Germantown, MD May 09, 2021

Filing a complaint

1.0

Called in a pick up order at 5:20 and was told by the person I spoke with that my order would be ready by 6:25. I get there and there is about 20 waiting outside for food, some placed their orders in at 4pm and 2 and a half hours later they are still waiting for their...

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#2543576

Location

Germantown, Maryland

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PissedConsumer2533138 May 03, 2021

Billy jenkins

I am applying for foods stamps because i am a diabetic and disabled. My daughter worked there. Billy refused to sign the paper because he said it was lying because she no longer works there. If from march to end of april. He us rude, you make him mad he changes schedule. If you do not fire him , you will loose my business and i will soread the word to everyone i know not to eat there. It was one of favorite places to eat but not anymore. You need to get rid of him. He has had about 5-7 people has quit over him. I will not eat there again if he's still there. Thank you sharon fincher

User's recommendation: Do not go to the north Charleston sc location. The gm named Billy Jenison is a jersey. Do not work for him. She has a short fuse. If you work for him and make him mad. Je will change your schedule very quickly. He has lost my business there unless he leaves.

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2 comments

Meliza Pws Jun 13, 2021 #2023210

So because you are lazy and cannot work you want someone else fired. If you can drive there to complain, you can surely work.

0 0

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#2533138

PissedConsumer2519330 of Sawyerville, AL Apr 24, 2021

DISGUSTING BATHROOM

2.0

The bathroom was full of P all over the floor *** on every single toilet smeared. When I told the manager she said she would clean it and never did.

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1 comment

Meliza Pws Jun 13, 2021 #2023211

Maybe you should clean it up since you think it is okay for another human being to clean up the *** of someone else. Not the manager's fault the people in your town are pigs and cannot use the washroom properly.

0 0

#2519330

Location

Sawyerville, Alabama

PissedConsumer2492301 of Media, PA Apr 06, 2021

Complaints

Please call if your corporate would like to understand why I walked out of my job! 267 212-**** after 4pm

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#2492301

Location

Media, Pennsylvania

New Reviewer

Amjad Sru Mar 30, 2021

Refund

1.0

I made an online order and paid for it on 3/21/2021. However I couldnt tell prior to paying for the order that I was ordering from the wrong location. I meant to order from Macon ga but it was morrow ga. I called twice only for the managers to say they cant find my card number or receipt which doesnt make any sense that you guys cant find a receipt that was generated out of you own system . I need a call back ASAP for my refund. The BBB IS MY NEXT COURSE OF ACTION IF YOU CANT RESOLVE THIS ON YOUR OWN

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#2481453

Loss

$78

Preferred solution

Full refund

PissedConsumer2467927 of Virginia Beach, VA Mar 21, 2021

I worked at the Roanoke Carrabbas and I need someone to help me

I worked at Carrabbas for a couple weeks and I need my w2 form emailed to me if that is possible Im having a issue with VEC and they need it So could you please send me my w2 form My name is stormie kennington Phone number 757-570-**** I worked at the Roanoke Carrabbas Thank you

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#2467927

Location

Virginia Beach, Virginia

New Reviewer

Melissa B Ceu Mar 20, 2021

Terrible experience

2.6

My family and I are on vacation..we frequent carrabbas for many reasons..we were all undecided so we said lets stick to what we know is good! Well were we wrong! Maybe spring break has been beating them up or maybe our server needs to go back to her regular job! 1st it...

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1 comment

Meliza Pws Jun 13, 2021 #2023215

If you had no issue eating the food you should have no issue paying for it. if you cannot afford to eat out visit a soup kitchen. I hope when you worked in hospitality you had customers like you, trying to get freebies.

0 0

#2466100

Location

Saint Augustine, Florida

Preferred solution

Full refund

New Reviewer

Lundon Pol Mar 19, 2021

The reason for this review is to let corporate know that the st. Lucie West's location has the best food, and the staff was the best.

4.7

Last night I got there with my family, we had a booth we waited for over 30 minutes to have a waiter to come serve us. As we were contemplating to leave without our food the manager came, and she was very apologetic. The manager was so nice and courteous the staff was also very nice and understanding and apologetic they came to see us several times to make sure that we were OK. This is a place that will bring my family again.

User's recommendation: The only recommendation that I will be making to future customers just be patient if you have the same manager that I had last night you’ll be happy at the end because she is very professional and courteous to her customers.

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#2465194

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Location	3/5
Cleanliness	3/5
Allergens Information	3/5
Website	3/5
Diversity of Products or Services	3/5

Carrabbas Reviews

Carrabbas Overview

Rating Details

Contact Carrabbas Customer Service

Issues fixed by Carrabbas

Carrabbas Reviews

Customer Complaint

Sucks

DISAPPOINTING FOOD

Dine rewards points

2 times wrongful termination

Charged Too Much

Upset employee

Unhappy with service.

Filing a complaint

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Billy jenkins

DISGUSTING BATHROOM

Complaints

Refund

I worked at the Roanoke Carrabbas and I need someone to help me

Terrible experience

The reason for this review is to let corporate know that the st. Lucie West's location has the best food, and the staff was the best.

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