Carrabbas

I wanted to place a to go order by phone or website. Noone picked up the phone for ten minutes and the website was having issues.

I went to the store and had to wait for a while which I was not upset about as I could see the takeout person was busy. When I finally had the opportunity to place my order I asked to speak to a manager because I wanted to let them know about the problem with the phone and website. The takeout person cut me off and started screaming at me. I asked her to please not cut me off and never raised my voice.

She called me a b**** and screamed at me "my name is Patricia Alvarez and I'm 59 years old and I will not be spoken to in this way at my work." I asked her again to please let me finish and I admit that I then called her the b words since she felt it was ok to call me one. She then body slammed me and the manager told me to call the police which I did. Meanwhile, she was outside screaming to clock her out that "I want to *** this b*** up". The police officer on there phone heard this and told me to lock myself in my car until a police officer got there which I did and I told the officer what happened.

I said I wanted to press charges but he did not give me a case number. Today I got am email from the officer saying that I was the aggressor for making the complaint about the website and phone and that it was perfectly fine for Ms. Alvarez to body slam me and threaten to hurt me, that she did nothing wrong but doing this. I also found out that the manager to protect his skin.

I called the regional manager on the way home and three days later he still had not returned the call. If this is how Carrabas treats their customers, they should be put out of business.

I am a caregiver to my mother and come to your restaurant once every other week to get out of the house and not cook dinner. Here we are awaiting for even an acknowledgment that we are at the table which took about 15 minutes.

Cocktails where placed and we waited. Placed order and here comes the salad which took forever and after one bite here comes the dinner. Never offered another cocktail for dinner! Naomi spend 100.00 for what an aggravating dinner which isnt right!

The waitress shouldnt have been in this line of work! Never have I had such a horrible experience in your establishment!

I am asking for a complementary dinner to replace what we had! I have the receipt if needed.

Hello,

We went to the Wellington location and had a horrible experience. I have been in the service industry for over 10 years I never complain.

This was the worst including we were told the manger was coming over and NEVER DID. Our soups were cold both times we went it back. waiter forgot multiple items- drinks, sauces, water, plates for our app- our dinner came out and the pork chop was completely over cooked you couldnt even put a fork through it. My pasta was Cold.

The server was under the influence sweating completely and shaking as well as his tablet was in charge and died while taking our order TWICE!!!

We were told the manger was coming over waited 20 minutes and never did!!! It wasnt even busy server came back with one free dessert card and said sorry???

This was Friday night around 8pm my husband should still have the receipt I will ask when he gets home