Went to the Ocala Florida branch for Meatball Magnifico. Got served what looked like a hamburger.
Have sent 3 emails and left 2 messages with corporate - no one has bothered to get back to me. Also soup arrived at the same time as the main course despite the fact we asked for it to be served first. PLUS the pasta was served cold. Really bad experience but no one seems to be bothered about customer complaints.
Not as good as they used to be and although we have been regular customers in the past we will not be going back as customer service should be a priority to companies. Photos show their publicity shot and what we actually received!
Product or Service Mentioned: Carrabbas Meatball Magnifico Main Course.
Reason of review: Poor customer service.
I liked: Minestrone soup.
I didn't like: Meatball magnifico.