To whom this may concern I have been a customer for years at your location in the Jacksonville Area. I have learned in the past week that one of your loyal Managers Derrick Jacobs has left the company for whatever reason.
I am very disappointment to have learned of his departure. Derrick was one of the most loyal manager in the brand. I have known him to be very concerning about the guest entering the restaurant he made sure guest was taking care of NO matter what matter was. Derrick made sure that may family was taking care and others that I know that went into the restaurant.
I am very sadden to express that his genuine appearance is NO longer in your restaurant.
This is a big lose in your company and for want I understand his tenure had been around for some years. I have to ask myself what cause this great man of god to leave a company that he was so loyal to day in and day out.
Product or Service Mentioned: Carrabbas Manager.
Reason of review: upset manager is gone.
Preferred solution: bring him back.