Picked up curbside order, drove 20 minutes home...no bread.I had specifically asked for bread too.
Called the manager, he mailed a $10 coupon out and apologized profusely. I did not return for a few months. I saw the coupon tonight and decided to try curbside again. Drove 20 minutes home...no soup for my husband's dinner.
I checked our ticket and it was written on there. Called the manager, and he said, (1) he could issue a refund for the soup...the soup that came "free" as a side with my husband's dinner. Or (2) he said I could "come back over" and he'd give me some soup. If the staff can't get bread and a side - two almost "automatics" at an Italian restaurant - right, imagine what the staff is missing/forgetting/overlooking inside.
Oh, and the best part...my spaghetti with "meat sauce" was the cherry on top of this visit.
Ummm, where's the beef??Never going back!
More Review Details
|Quality of Food|
|Value for money|
|Diversity of Products or Services|
|Discounts and Special Offers|
|Product or Service Quality|
What I liked
- Curbside service
- Late hours friday night
What I disliked
- Poor value for the price charged
- Horrible customer service
- Every single situation i endured
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "I'm so annoyed right now. I've tried our local Outback several times. Each time it gets worse. I gave it a break, and decided to give them another try. Attached,..."
- "Came here and couldn't believe my eyes how nasty and how I asked the manger why he said under staff and told him I saw a kid touch the food..."
- "Absolutely the finest meal we've eaten in years! Filets literally melted in our mouths. Lobster Ravioli was very subtle in flavor; perfect, as it didn't outshine the filet. ..."
- "Ashley Home Furniture DOES NOT stand behind their products. I was sold a sofa and recliner that start crackling and peeling a year after I had purchased it. I..."
- "Moving Staffers was absolutely pathetic. We bought 2 boxes of the paper moving blankets that they recommended along with 2 dozen heavy duty moving blankets and still almost every..."
- "I want everyone to know that the owner of Regenesis Skin Studio - Terri McConnell ruined my face by doing procedures she's not licensed to do. I did my research..."
- "Purchased home in 2015 - Lawn was extremely bad. After repeated promises to fix it - 18 months later it was a partial repair and they would not pay the..."
- "At the location I go to has at least 2 parking spots for expecting moms and "new moms". I thought this wording was too narrow because other stores such as..."
- "We purchase a home in Warners ny . We asked for the full size bathroom rough in for our basement . Now we have decided to finish our basement and..."